Legal Notice and Privacy Policy


Legal Notice and Privacy Policy

This website is edited and managed by:


Corporate name: Foxstream
Legal form: S.A.S.
Headquarters’ Address: 6, rue du Dauphiné, 69120 Vaulx-en-Velin, France
Tel: +33 427 118 030

Share Capital: 559 250 €
SIRET number: 453 582 470 000 36
Registration Number: 453 582 470 R.C.S. LYON
VAT Number: FR91453582470

Publication Manager: Aurélie Prat –

Design, development and hosting of the website

Web design: MIKII, web agency

Website host: PHPNET FRANCE
Address: 97-97 bis rue du Général Mangin, 38100 Grenoble, France
Tel: +33 482 530 210

Intellectual property rights

The content of this website is copyright of Foxstream. No articles or material may be reproduced, republished, uploaded, posted, transmitted or distributed either in whole or in part other than in accordance with the following exceptions:

(i) copying, for example by printing material or downloading it to your hard disk, is allowed provided that it is for your own personal use;

(ii) the supply of copies of any material on the website to third parties for their personal use is permitted provided this website is acknowledged as the source of the material by incorporating the URL: (this must be as a hyperlink in electronic copies);

(iii) any material copied from this website must be reproduced in full, without amendment or incorporation into other material;

(iv) no permission is given for the copying/supply of this material for commercial purposes or gain;

(v) any third parties to whom copies of material on the website is provided must be informed that they are bound to comply with these licence terms;

Excepting other companies’ trademarks, service marks and trade names, all trademarks, service marks and trade names are the property of Foxstream, unless otherwise specified.

Links to third-party websites and liability waiver

Whilst every effort is made to ensure that the information provided on this website is accurate, Foxstream makes no warranties, representations or undertakings about information provided on the website. Information provided on this website is for general use only and does not form legal or professional advice.

Links to third-party websites may be found on this website. These are provided for your convenience and we have no control over the material on third-party websites. Therefore, no warranties, representations or undertakings about the accuracy or completeness of information provided on third-party websites or the suitability or quality of any advertised products or services is offered.

We endeavour to ensure that no viruses are communicated electronically (for example by a computer disc, e-mail, internet or otherwise) by carrying out regular virus checks. However, we accept no liability (including negligence) in the event that a virus accesses your system or data by these or other means. In view of this we advise you to carry out your own virus checks on any electronic communications.

Terms of use

Use of this website signifies your acceptance of the terms of use of this website. We reserve the right to vary these terms and in using the website after the variation you are deemed to have accepted the varied terms. If any condition is held to be void or unenforceable in whole or in part, the terms shall continue to be valid as to all other terms and the remainder of the affected condition.



This Privacy Policy sets out and informs you of how FOXSTREAM uses and protects the information you provide us, if applicable, when you use this website which you can access via the following URL: (hereinafter the “Website”).

Please note that this privacy policy may be amended or supplemented at any time by FOXSTREAM, in particular to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of the update will be clearly identified at the end of this policy. These modifications apply to the User as soon as they are posted online. It is therefore important that the User regularly consults this privacy policy and use of cookies to learn about any changes.



In general, you may visit the FOXSTREAM Website without disclosing any personal information about yourself. You are in no way obliged to provide this information to FOXSTREAM.

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, FOXSTREAM may be required in certain cases to ask you to enter your name, surname, civil status, email address, telephone number, country, language of communication, company and position (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by FOXSTREAM for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14th April 2016 and implemented on 25th May 2018, and the Data Protection Act of 6th January 1978 amended, FOXSTREAM would like to inform you of following points:


1. Identity of the controller

The controller is FOXSTREAM, with head offices at 6 rue du Dauphiné, 69120 VAULX-EN-VELIN – France.

Tel: + 33 (0)4 27 11 80 30,



2. Purposes of processing

FOXSTREAM may process your Personal Information:

(a) for the purpose of providing you with the information or services you have requested (including: sending the Newsletter, commercial offers, technical datasheets, access to FoxTool software or contact from the support team); and or

(b) for the purpose of collecting information enabling us to improve our Website, our products and services (specifically by using cookies); and or

(c) for the purpose of contacting you about various FOXSTREAM events, including product updates and customer support.


3. Recipients

Only the relevant internal departments of FOXSTREAM receive your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors whom FOXSTREAM uses (you will find more information about them in section 7 below). Neither FOXSTREAM, nor any of its subcontractors, sells the personal data of visitors and Users of its Website.


4. Retention period

Your Personal Information is only kept by FOXSTREAM for the time corresponding to the purpose of collection, as indicated in 2 above. This cannot exceed 5 years after the end of the contractual relationship, if applicable.


5. Data Rights and Freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by contacting us at


o Right of access and communication of data

You have the right to access your Personal Information. However, due to FOXSTREAM’s security and privacy obligations in the processing of personal data, you are informed that your request will be processed provided you show proof of your identity, specifically by producing a scan of a valid identity document (if requested via internet messaging service) or a signed photocopy of a valid identity document (if requested in writing by post).

FOXSTREAM would like to inform you that it will be entitled, if applicable, to oppose clearly abusive requests (by their number, repetitive or systematic nature).

To assist you in this process, especially if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find a letter template developed by the French National Commission for Data Protection (the “CNIL”) by clicking on the following link:


o Right to rectify data

Under this law, you have the right to request the rectification, updating, blocking or erasure of your data that may be inaccurate, erroneous, incomplete or out of date.

Also, you can set general and specific guidelines regarding the fate of personal data after your death. In this case, the heirs of a deceased person may have to take into account the death of their loved one and/or to make the necessary updates.

To assist you in this process, especially if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right of rectification through a written request to the postal address mentioned in point 1, you will find a letter template developed by the CNIL by clicking on the following link:


o Right of opposition

You are only able to exercise this right in one of two situations:

When the exercise of this right is based on legitimate grounds; or

When the exercise of this right is intended to prevent the collected data from being used for marketing purposes.

To assist you in this process, especially if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find a letter template developed by the CNIL by clicking on the following link:


6. Response time

FOXSTREAM undertakes to respond to your request for access, rectification, opposition or any other request for additional information within a reasonable period of time, which may not exceed one month from receipt of your request.


7. Authorised service providers and transfer to a third country of the European Union

FOXSTREAM would like to inform you that it uses its authorised service providers to facilitate the collection and processing of data which you have provided. These providers may be located outside the European Union and have the data collected through the various forms available on the Website.

FOXSTREAM has previously ensured that its services providers have implemented adequate safeguards and comply with strict conditions regarding privacy, use and data protection.


8. Complaints made to the competent authority

If you consider that FOXSTREAM does not comply with its obligations regarding your Personal Information, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request online by clicking on the following link:



When you first login to the FOXSTREAM website, you will be notified by a banner at the bottom of your screen that information about your browsing may be stored in files called “cookies”. Our cookie policy gives you a better understanding of the provisions we implement in terms of navigating our website. It specifically informs you about all cookies on our website, their purpose (part 1.) and gives you the steps to follow to configure them (part 2.)


1. General information about cookies on the FOXSTREAM website

FOXSTREAM, as publisher of this website, may proceed with setting up a cookie on the hard drive of your device (computer, tablet, mobile, etc.) to ensure smooth and optimal navigation of our Website.

“Cookies” are small amounts of data that allow us to recognise your computer, tablet or mobile device in order to personalise the services we offer.

The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is subject to communication with third parties except where FOXSTREAM has obtained your prior consent or when the disclosure of such information is required by law, by order of a court or any administrative or judicial authority authorised to have access to it.


2. Setting your cookie preferences

You can accept or refuse to enable cookies at any time. When you first log in to the FOXSTREAM website, a banner briefly outlining information about cookies and similar technologies will appear at the bottom of your screen. This banner warns you that by continuing to navigate on the FOXSTREAM website (by loading a new page or by clicking on various sections of the site for example), you are enabling cookies on your device. You are also deemed to have consented to cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie involved, collecting your consent to enable and read cookies on your device may be imperative.

a) Cookies exempt from consent

In accordance with recommendations from the French National Commission for Data Protection (CNIL), some cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the website to operate or have the exclusive purpose of allowing or facilitating electronic communication. These include session ID, authentication, load balancing session cookies as well as cookies for customising your interface. These cookies are fully subject to this policy as long as they are issued and managed by FOXSTREAM.

b) Cookies requiring your prior consent

This requirement applies to third-party cookies that are classified as “persistent” as long as they remain in your device until they are deleted or expire.

Because such cookies are issued by third parties, their use and enabling are subject to their own privacy policies, which you will find below. This cookie family includes audience measurement cookies (including Google Analytics), advertising cookies (which FOXSTREAM does not use) and social media cookies (including Facebook, YouTube, Twitter and LinkedIn).

Audience measurement cookies provide statistics about the visitation and use of various elements of the website (such as the content/pages you visited). This data contributes to improving the ergonomics of the FOXSTREAM website. An audience measurement tool is used on this website (Google Analytics).

Social network sharing cookies are issued and managed by the publisher of the social media concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the FOXSTREAM website, specifically via an application “button” to share content according to the social media concerned. Four types of social sharing cookies are available on the FOXSTREAM website:

o Facebook and Instagram, the cookie policy of which you can view by clicking on the following link:

o LinkedIn, the cookie policy of which you will find by clicking on the following link:

o Twitter, the options of which on the control or the restriction of cookie usage as well as the cookie policy of use you will find on:

o YouTube, for which you can find help for deleting cookies on the Google Chrome browser by clicking on the following link: as well as the full cookie policy via the following link:

c) You have various way of setting cookies

Most Internet browsers are configured by default so that cookies are enabled. Your browser gives you the opportunity to change these standard settings so that all cookies are rejected systematically or that only some cookies are accepted or refused according to their issuer.

ATTENTION: We draw your attention to the fact that the refusal to enable cookies on your device is nevertheless likely to alter your user experience as well as your access to certain services or functions of this website. Where applicable, FOXSTREAM accepts no responsibility for the consequences relating to the degradation of your browsing conditions that occur because of your choice to refuse, delete or block cookies required for the site to operate. These consequences do not constitute any damage and you cannot claim any compensation as a result.

Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are enabled on your device. These settings do not affect your navigation but you do lose all the benefits provided by the cookie.

Please find below the many tools available to you so that you can configure cookies on your device.

d) Configuring your Internet browser

Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, please find below various links to the help pages so you can access your browser’s menu for this purpose:



Internet Explorer:



For more information on the tools for controlling cookies, you can consult the website of the CNIL:

For any query or additional information on this cookie policy, please do not hesitate to contact us on


Last updated on 31st July 2018.