Foxstream is not only about technology; Foxstream values working relationships and human interaction very highly in order to design the best solution and configuration and to optimize the implementation of our solutions.
FoxBox Warranty
The FoxBox is guaranteed for 2 years as standard warranty.
The warranty is extended to 3 years in case of product registration online: to register your FoxBox, simply drop an email to your Sales representative. You can also go through the general contact form, and choose “Register my FoxBox” from the “Department” dropdown menu.
To benefit from more advantages and added piece of mind, subscribe now to the Premium Service Offer!
Benefits of this (paid) offer:
- an extension of the warranty to 5 years
- an early exchange service (shipment of equivalent equipment within 24 hours after diagnosis by the Foxstream support team)
To subscribe to this offer, please contact your sales representative or go through the general contact form.
For information, a “Takeover for new exchange” service is also possible on older versions of FoxBox.
Servers for FoxVigi - Warranty
The Servers for FoxVigi are guaranteed for 3 years as standard warranty.
To benefit from added piece of mind, subscribe now to the Premium Service Offer!
Benefits of this (paid) offer:
- an extension of the warranty to 5 years
- an early exchange service (shipment of equivalent equipment within 24 hours after diagnosis by the Foxstream support team)
To subscribe to this offer, please contact your sales representative or go through the general contact form.
Real World On-Site Evaluation
Before you place an order, Foxstream personnel will come to your site to look for the best sensor placements and to understand the specific technical constraints of your site. We promise you a complete and accurate proposal based on real-world information.
Schedule a Demonstration
Would you like to learn more about our products or see specific applications? Please fill out the following form and it’ll be our pleasure to reach out to you and schedule a personalized demonstration.
FoxTool, Design
and Feasibility Aid
In addition to the site visit, FoxTool is a unique project study and design tool. Available at no charge, FoxTool allows Integrators and A&E Firms to quickly assess the feasibility of projects:
- Generate coverage areas in existing maps or diagrams
- Indicates which areas are effectively within the video content analysis range
- Gives you camera height, inclination, lens parameters, …
- Guarantees that the VCA will work properly once deployed
Feasibility Study
Help us to help you! If you’d like to have a comprehensive feasibility study for your project, please tell us as much as possible about it. We will provide you with a complete study based on our FoxTool application, indicating the number of cameras, their coverage areas, and much more information. We’ll even come out to your site, if required. Once completed, we will add a clear quotation to help you visualize clearly your project and avoid any surprises.
Easy Installation Thanks to
our Support Team
Once you have placed your order, Foxstream will offer you a variety of support solutions, including training, start-up assistance, and annual software support contracts.
All of our support is provided by Foxstream Project Managers and Engineers who are dedicated to Foxstream’s solutions.
